HIGHBORN London · Your product guide
How to use Tracey’s Ultimate Face & Neck Ritual Reserve
Thank you for choosing HIGHBORN. I want you to feel comfortable getting started, with a clear place for what you bought.
Thirteen full-size products: nine formulas with four spare favourites.
Show me how to use it
Where it fits
Your routine, made clear.
Start with the six daily essentials. Keep the spare Serum, Eye Gel, Imperial Moisturiser and Night Elixir sealed.
How to apply and use it
- Morning: cleanse → tone → Beauty Serum → Eye Gel → Imperial Moisturiser. Finish with your usual SPF.
- Evening: cleanse → tone → your chosen serum → Eye Gel → Night Elixir. In this Reserve routine, Bakuchiol is an alternative serum step; you do not need to layer both.
- Apply Radiant Décolletage to clean neck and upper chest before moisturiser. Use Superior Lip Butter as needed.
One useful thing to remember.
The second four jars are refills. Products finish at different times, so there is no fixed-duration supply. The existing Face & Neck Ritual Guide remains the live reference.
A little reassurance.
Do I need to buy anything else?
Use the everyday products you already enjoy wherever this guide says your usual cleanser, moisturiser or sunscreen. You do not need to replace your whole routine to use what you bought.
What if I am unsure or it does not suit me?
Follow the directions and suitability information on your pack. Introduce unfamiliar skincare gradually. If irritation occurs, stop using the product and contact our team. You do not need another purchase to ask for help.
When should I order again?
When you need more. Products finish at different times depending on use. Follow your pack’s storage and period-after-opening guidance; keep spare products sealed until needed.
Let me help you enjoy what you chose.
If you would like help with a step, tell our team the product name and what you are unsure about. We can start with what is already on your shelf.
Ask about my productWith love, Tracey
Founder, HIGHBORN London
Guide reviewed 20 October 2026. Always check the directions on your own pack, including any updated instructions. Find another product guide.