HIGHBORN London · Your product guide
How to use Cleanse and Tone Pack
Thank you for choosing HIGHBORN. I want you to feel comfortable getting started, with a clear place for what you bought.
Your creamy cleanse and refreshing toner, 100ml each.
Show me how to use it
Where it fits
Your routine, made clear.
Morning and evening, before the serum and moisturiser you already use.
How to apply and use it
- Massage a small amount of Crystal Cleanser over wet skin, avoiding the eye area.
- Remove with a damp cotton pad or clean cloth and pat dry.
- Apply Diamond Toner to a cotton pad, then sweep over face and neck, avoiding eyes and lips. Continue your skincare.
One useful thing to remember.
Use a separate product for eye make-up. In the morning, finish your skincare with your usual SPF.
A little reassurance.
Do I need to buy anything else?
Use the everyday products you already enjoy wherever this guide says your usual cleanser, moisturiser or sunscreen. You do not need to replace your whole routine to use what you bought.
What if I am unsure or it does not suit me?
Follow the directions and suitability information on your pack. Introduce unfamiliar skincare gradually. If irritation occurs, stop using the product and contact our team. You do not need another purchase to ask for help.
When should I order again?
When you need more. Products finish at different times depending on use. Follow your pack’s storage and period-after-opening guidance; keep spare products sealed until needed.
Let me help you enjoy what you chose.
If you would like help with a step, tell our team the product name and what you are unsure about. We can start with what is already on your shelf.
Ask about my productWith love, Tracey
Founder, HIGHBORN London
Guide reviewed 20 October 2026. Always check the directions on your own pack, including any updated instructions. Find another product guide.