
Natural Impact Conditioner
Softer hair. Easier detangling.
- Leave dry-feeling hair soft and smooth.
- Help ease tangles for simpler styling.
- Enjoy a healthy-looking shine.
Clean hair, but still fighting the tangles?
If your hair feels rough or difficult to comb after washing, cleansing is only part of the routine.
Give freshly washed hair a soft finish. Natural Impact Conditioner helps smooth and soften hair so it feels easier to manage. Leave it on for two minutes, rinse, and enjoy the difference in feel.
They do different jobs. Shampoo cleanses, while Conditioner softens hair and helps detangling. Use them together, or buy an individual bottle to replenish your routine.

Cleanse. Condition. Rinse.
Your simple wash-day routine.
- Wash with your Shampoo and rinse thoroughly.
- Massage Conditioner gently into freshly shampooed hair and scalp.
- Leave for two minutes, then rinse thoroughly with warm water.
For external use only. Avoid contact with eyes. If contact occurs, rinse well with water. Stop use if irritation occurs.
A simple pair for wash day.
They do different jobs. Shampoo cleanses, while Conditioner softens hair and helps detangling. Use them together, or buy an individual bottle to replenish your routine.
Choose the pair together, or replenish the bottle you need. Each product has its own role.
Choose your Natural Impact Conditioner ↑In their own words.
“My hair feels soft and full.”
Lois · Shampoo & Conditioner customer
Lois shares her experience after using both Shampoo and Conditioner. Individual experiences vary.
Read the video transcript
Hi everyone, I've just used the HIGHBORN shampoo and conditioner for the first time ever and I wanted to give you an immediate result and I must admit my hair feels soft and full.\nIt feels wonderful, a lot of body in it. Normally I suffer with frizzy hair and especially during lockdown as it's much longer than normally is but I'm very very pleased with the results.
“It’s so soft and straight.”
Louise · Shampoo & Conditioner customer · Video excerpt
Louise describes her hair after using both products and drying it. Her own experience; individual experiences vary.
Read the video transcript
Using this now, the shampoo and the conditioner, I have no products on my hair and I’ve literally just dried it and it’s so soft and straight. It is amazing.
Feel the difference.
Know what is inside.
- Easier detangling.
Behentrimonium chloride and distearoylethyl dimonium chloride condition the hair surface and help reduce tangling.
- Soft, smooth feel.
Cetearyl alcohol is a fatty alcohol that gives Conditioner its creamy texture and helps soften hair.
- Conditioning care.
Glycerin and panthenol support the conditioning formula, for hair that feels cared for after washing.

Full ingredients and suitability below.
Full ingredients & suitability
Aqua, Cetearyl alcohol, Glycerin, Parfum, Behentrimonium chloride, Distearoylethyl dimonium chloride, Phenoxyethanol, Panthenol, Isopropyl alcohol. Fragrance allergen: Coumarin.
Contains fragrance and the fragrance allergen coumarin. Check the full list if you avoid particular ingredients.
Read their experiences.
Find what matters to you.
Customer reviews of Natural Impact Conditioner. Individual experiences vary.

Care for the woman
behind the routine.
During breast cancer treatment, Tracey found hope in her lifelong love of beauty. That hope grew into HIGHBORN, with a simple belief: feeling like yourself matters.
“Thank you for being a part of our story, for allowing us to be a part of yours.”
Tracey Broadway · Founder
Meet Tracey ↗Try it.
See how your hair feels.
If you’re not completely happy, contact us within 30 days of delivery for a refund of the products concerned. Opened and used products are covered.
Read the full refund terms ↗A few things you may be wondering.
How do I use it?
Wash with your Shampoo and rinse thoroughly. Massage Conditioner gently into freshly shampooed hair and scalp. Leave for two minutes, then rinse thoroughly with warm water.
How often should I wash my hair?
Use on your usual wash days, adjusting to your hair and scalp needs. Rinse both Shampoo and Conditioner out thoroughly.
What is included?
One 500ml bottle of Natural Impact Conditioner.
Is it fragrance-free?
No. The formula contains fragrance and coumarin. Check the full ingredient list if you have a known sensitivity.
Do I need both Shampoo and Conditioner?
They do different jobs. Shampoo cleanses, while Conditioner softens hair and helps detangling. Use them together, or buy an individual bottle to replenish your routine.
Am I signing up to a subscription?
Only if you choose Subscribe & Save and select a delivery interval. One-time purchase is selected initially. A subscription repeats at your chosen interval until cancelled. There is no minimum term.
How often should I receive my subscription?
Choose from the delivery intervals shown. Pick the pace that fits how much you use and what you have left. You can move, skip or pause a delivery in your customer portal.
How do I change or cancel?
Use your customer portal or contact our team. You can change the interval, move, skip or pause a delivery. Cancel before we process your next order. See the subscription terms for full details.
What about delivery and returns?
Standard UK delivery is £3.47, or free on qualifying orders over £65. Allow 3–5 working days; checkout confirms delivery for your address. If you’re not completely happy, contact us within 30 days of delivery for a refund of the products concerned. Opened and used products are covered.