
Shampoo & Conditioner Set
Clean, soft hair in two simple steps.
- Wash away everyday dirt and product build-up.
- Leave hair softer and easier to brush through.
- Enjoy a smooth, shiny-looking finish.
Hair feeling dry, dull or hard to manage?
When washing leaves your hair clean but difficult to comb, getting ready can feel like a battle.
Give each step its own job. Natural Impact Shampoo washes away dirt and build-up. Follow with Natural Impact Conditioner for softer-feeling hair that is easier to detangle and style.
They do different jobs. Shampoo cleanses, while Conditioner softens hair and helps detangling. Use them together, or buy an individual bottle to replenish your routine.

Cleanse. Condition. Rinse.
Your simple wash-day routine.
- Massage Shampoo into wet hair and scalp, working it through to the ends. Add water to lather.
- Rinse thoroughly, then gently work Conditioner through freshly shampooed hair.
- Leave Conditioner for two minutes, then rinse thoroughly with warm water.
For external use only. Avoid contact with eyes. If contact occurs, rinse well with water. Stop use if irritation occurs.
A simple pair for wash day.
They do different jobs. Shampoo cleanses, while Conditioner softens hair and helps detangling. Use them together, or buy an individual bottle to replenish your routine.
Choose the pair together, or replenish the bottle you need. Each product has its own role.
Choose your Shampoo & Conditioner Set ↑In their own words.
“My hair feels soft and full.”
Lois · Shampoo & Conditioner customer
Lois shares her experience after using both Shampoo and Conditioner. Individual experiences vary.
Read the video transcript
Hi everyone, I've just used the HIGHBORN shampoo and conditioner for the first time ever and I wanted to give you an immediate result and I must admit my hair feels soft and full.\nIt feels wonderful, a lot of body in it. Normally I suffer with frizzy hair and especially during lockdown as it's much longer than normally is but I'm very very pleased with the results.
“It’s so soft and straight.”
Louise · Shampoo & Conditioner customer · Video excerpt
Louise describes her hair after using both products and drying it. Her own experience; individual experiences vary.
Read the video transcript
Using this now, the shampoo and the conditioner, I have no products on my hair and I’ve literally just dried it and it’s so soft and straight. It is amazing.
Feel the difference.
Know what is inside.
- A fresh, clean start.
Caprylyl/capryl glucoside and cocamidopropyl betaine help Shampoo lift away everyday dirt and oil.
- Softness you can feel.
Conditioner combines glycerin, panthenol and conditioning ingredients to leave hair feeling soft.
- An easier finish.
Behentrimonium chloride helps condition the hair surface, making detangling easier.

Full ingredients and suitability below.
Full ingredients & suitability
Shampoo: Aqua, Caprylyl / capryl glucoside, Glycerin, Cocamidopropyl betaine, Phenoxyethanol, Xanthan gum, Polysorbate 20, Sodium chloride, Parfum, Aloe barbadensis leaf juice powder, Citric acid, Sodium benzoate, Hydrolyzed wheat protein, Potassium sorbate. Fragrance allergen: Coumarin. Conditioner: Aqua, Cetearyl alcohol, Glycerin, Parfum, Behentrimonium chloride, Distearoylethyl dimonium chloride, Phenoxyethanol, Panthenol, Isopropyl alcohol. Fragrance allergen: Coumarin.
Contains fragrance and the fragrance allergen coumarin. Check the full list if you avoid particular ingredients.
Read their experiences.
Find what matters to you.
Customer reviews of Shampoo & Conditioner Set. Individual experiences vary.

Care for the woman
behind the routine.
During breast cancer treatment, Tracey found hope in her lifelong love of beauty. That hope grew into HIGHBORN, with a simple belief: feeling like yourself matters.
“Thank you for being a part of our story, for allowing us to be a part of yours.”
Tracey Broadway · Founder
Meet Tracey ↗Try it.
See how your hair feels.
If you’re not completely happy, contact us within 30 days of delivery for a refund of the products concerned. Opened and used products are covered.
Read the full refund terms ↗A few things you may be wondering.
How do I use it?
Massage Shampoo into wet hair and scalp, working it through to the ends. Add water to lather. Rinse thoroughly, then gently work Conditioner through freshly shampooed hair. Leave Conditioner for two minutes, then rinse thoroughly with warm water.
How often should I wash my hair?
Use on your usual wash days, adjusting to your hair and scalp needs. Rinse both Shampoo and Conditioner out thoroughly.
What is included?
One 500ml bottle of Natural Impact Shampoo and one 500ml bottle of Natural Impact Conditioner.
Is it fragrance-free?
No. The formula contains fragrance and coumarin. Check the full ingredient list if you have a known sensitivity.
Do I need both Shampoo and Conditioner?
They do different jobs. Shampoo cleanses, while Conditioner softens hair and helps detangling. Use them together, or buy an individual bottle to replenish your routine.
Am I signing up to a subscription?
Only if you choose Subscribe & Save and select a delivery interval. One-time purchase is selected initially. A subscription repeats at your chosen interval until cancelled. There is no minimum term.
How often should I receive my subscription?
Choose from the delivery intervals shown. Pick the pace that fits how much you use and what you have left. You can move, skip or pause a delivery in your customer portal.
How do I change or cancel?
Use your customer portal or contact our team. You can change the interval, move, skip or pause a delivery. Cancel before we process your next order. See the subscription terms for full details.
What about delivery and returns?
Standard UK delivery is £3.47, or free on qualifying orders over £65. Allow 3–5 working days; checkout confirms delivery for your address. If you’re not completely happy, contact us within 30 days of delivery for a refund of the products concerned. Opened and used products are covered.