A letter from Tracey

I wanted to feel
like myself again.

★★★★★   15,000+ five-star product reviews*

I’m Tracey, the founder of HIGHBORN. This is the story behind my skincare — and your invitation to try the Starter Set for £49.

See the Starter Set · £49 →Free UK delivery · One-off purchase · No subscription
Tracey Broadway, HIGHBORN London founder
Tracey Broadway · Founder of HIGHBORN London
15,000+five-star product reviews*
138,000+customers*
30 daysto try your Starter Set
2015 / The beginning

Skincare became something personal.

In 2015, I was diagnosed with breast cancer. HIGHBORN began while I was receiving treatment, with Henry beside me helping to bring the business to life.

I wanted to make something that helped women feel good about themselves, whatever they were facing.

My hope was simple: a little care, a moment for yourself, and a way to feel more like you. That hope still sits at the heart of HIGHBORN.

Tracey during treatment in 2015
2015 · Tracey during treatment. Personal archive.
Tracey pictured later with a HIGHBORN box
Tracey with HIGHBORN, years later. Her founder story, years later.
A story you can check

From a hospital ward
to HIGHBORN London.

The Sun’s 2018 feature tells how Henry and I started HIGHBORN during my treatment.

It was a small beginning, shared with the world in a founder feature. You can read that account for yourself.

Read the original feature →
Tracey at an ultra-marathon
Tracey at an ultra-marathon.
What I want you to know

You don’t need my story
to be the same as yours.

Perhaps you’ve noticed a change in how your skin feels. Perhaps the routine you once liked feels less comfortable now. Perhaps you simply want to start with fewer decisions.

I’d like you to have an easy introduction to HIGHBORN. A face serum. An eye gel. Clear sizes and a clear price.

They are two steps to try within your routine. You don’t need to throw away the cleanser or moisturiser you already enjoy.

See what you will use

Small steps you can picture.

HIGHBORN’s original photographs showing the Serum and Eye Gel being applied
The Serum and Eye Gel in use · HIGHBORN photography
01 / Eye Gel · 15 ml

A light gel for the delicate eye area. A simple place to start if tired-looking eyes are your concern.

02 / Pre-Eminent Beauty Serum · 30 ml

Your face serum for dry, dull-looking skin. Use it as a step in your routine, before your usual moisturiser.

The pair is a starting point. Keep your cleanser, a moisturiser that suits you, and daytime SPF. Follow the directions supplied with each product.

Hear them for yourself

The two products.
Two customer experiences.

Watch Rachel talk about the Eye Gel’s texture and Sarah share her experience of the Serum.

Rachel on the texture

Imperial Eye Gel · Customer video

Sarah on skin confidence

Pre-Eminent Beauty Serum · Customer video

Edited individual experiences. Results vary.

More than one kind of reassurance

The feel. The eye area.
The first try.

A product can look right on a page. It helps to hear how it felt in someone else’s routine. Here are two published customer experiences.

Eye Gel / Trustpilot

Her favourite Eye Gel.

Rosemary rated HIGHBORN five stars and singled out the Eye Gel as her favourite among those she had tried.

15 August 2026 · Review summary

Eye Gel / Stamped

A cautious first try.

Joanna W. described initial doubts about buying something new and said the Eye Gel had not irritated her eyes.

13 March 2025 · Verified buyer · Review summary

Selected individual experiences. Products can still cause reactions. A favourable review is not a guarantee of suitability.

An honest place to start

A little room
to find your own favourites.

I’d like you to try the products in your own time, in your own routine. Read the ingredients and introduce them carefully, especially if your skin is sensitive.

What I can make clear is what’s in your order, what you pay and what happens if it doesn’t suit you.

The Starter is £49, once. No subscription. And our 30-day promise covers opened and empty bottles.

Tracey x

Revive & Defy Starter: 30ml Serum bottle, 15ml Eye Gel and 10ml Night Elixir mini — styled product illustration
Revive & Defy Starter · Serum 30 ml · Eye Gel 15 ml · Night Elixir gift 10 ml
Your first-order welcome

Your Revive & Defy
Starter Set.

£113 bought separately · Save £64

£49

Two full-size products and your Night Elixir mini. Plus 1,500 Rewards points worth £15 towards a future eligible order.

Pre-Eminent Beauty Serum · 30 ml£46
Imperial Eye Gel · 15 ml£41
Night Elixir gift · 10 ml£26
1,500 Rewards points£15
UK tracked deliveryIncluded

Serum £46 + Eye Gel £41 + Night Elixir mini £26 = £113 bought separately. Pay £49 and save £64 on the three products, with free UK delivery. Your Rewards points are extra, for a future eligible order.

Send my Starter Set — £49 →Free UK delivery · One-off purchase · No subscription

30-day refund promise · Keep the bottles, even if empty.

A promise you can read

Try it for 30 days.
Keep the bottles either way.

If you’re unhappy with your Starter offer, contact us within 30 days of delivery. We’ll refund what you paid for it. Opened and empty bottles are included; no return or further purchase is required.

Email info@highbornlondon.com.

Read the full promise →
Before you decide

Fair questions. Plain answers.

Is this the whole routine?

It is a starting pair, with a Night Elixir mini to try. Continue cleansing, use a moisturiser that suits you and wear daytime SPF. The Starter does not replace every skincare step.

Is it a subscription?

No. The £49 Starter Set is a one-off purchase. There is no automatic repeat order.

What if my skin is sensitive?

Skin varies, and natural ingredients can still cause a reaction. Read the full ingredients, patch test as directed and stop using a product if it irritates your skin. If you are under treatment or unsure about an ingredient, ask your clinician or our team before trying it.

How quickly will I see a difference?

There is no guaranteed timetable. Customer experiences are individual. The 30-day promise gives you a way to try the products without having to keep using something that does not suit you.

How do my £15 Rewards points work?

Your welcome includes 1,500 HIGHBORN Rewards points, worth £15 towards a future eligible order. They do not reduce today’s £49 payment.

Where can I read every review?

Read all published website ratings or visit Trustpilot using the links below. The stories on this page are selected experiences; they are not a guarantee of your own result.

Read HIGHBORN customer stories · Read Trustpilot reviews

*Customer and product-review totals are company-reported across HIGHBORN. They are not the number of Starter buyers or Trustpilot reviews. Selected stories describe individual experiences. Results vary.

All customer storiesTrustpilotRefund promiseContact

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